Authentication Incident #18001
Issue with Firebase Phone Authentication
Incident began at 2018-01-11 08:00 and ended at 2018-01-11 11:00 (all times are US/Pacific).
Date | Time | Description | |
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Jan 12, 2018 | 13:57 | We experienced an issue with Phone Authentication that has been resolved for all affected users as of January 11th, at 11am US/Pacific . During the outage, SMS verification messages were not being delivered to US Carriers due to an issue with one of our downstream partners. We will conduct an internal investigation of this issue and make appropriate improvements to our systems to prevent or minimize future recurrence. |
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Jan 11, 2018 | 11:00 | The issue with Phone Authentication verification messages not being delivered should have been resolved for all affected users as of 11am US/Pacific |
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Jan 11, 2018 | 08:00 | We are experiencing an issue with Phone Authentication for US Phone Numbers. |