Cloud Firestore Beta
Incident #18008

Cloud Firestore web clients experiencing internal errors

Incident began at 2018-10-30 12:11 and ended at 2018-10-30 18:12 (all times are US/Pacific).

Date Time Description
Oct 30, 2018 19:46

The rollback has been completed. The issue should have been resolved for affected users as of 18:12 US/Pacific. We will conduct an internal investigation of this issue and make appropriate improvements to our systems to prevent or minimize future recurrence.

Oct 30, 2018 17:47

The rollback is still in progress and affected users may still encounter the issue. We will provide an update as soon as it is completed.

Oct 30, 2018 16:24

The rollback is still in progress and affected users may still encounter the issue. We apologize for the confusion. We will provide another status update by Tuesday, 2018-10-30 17:30 US/Pacific with current details

Oct 30, 2018 14:49

The issue with Cloud Firestore web clients experiencing internal errors has been resolved for all affected users. We will conduct an internal investigation of this issue and make appropriate improvements to our systems to help prevent or minimize future recurrence.

Oct 30, 2018 13:24

We are investigating an issue with Cloud Firestore. Affected customers may see INTERNAL ASSERTION FAILED: Trying to deserialize version that isn't set when performing get(), set() or update() operations on their applications. Our engineering team has identified an issue with the backend and is currently rolling back changes to mitigate the issue.

We will provide another status update by Tuesday, 2018-10-30 15:00 US/Pacific with current details.

All times are US/Pacific
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