Cloud Messaging Incident #16004

Issue with Firebase Cloud Messaging (FCM Topics)

Incident began at 2016-09-19 10:08 and ended at 2016-09-19 20:00 (all times are US/Pacific).

Date Time Description
Sep 19, 2016 20:00

FCM Topics was fully restored as of 8pm PDT

Sep 19, 2016 19:36

All new traffic to Firebase Cloud Messaging Topics is being delivered, notifications submitted during the outage are slowly being delivered.

Sep 19, 2016 16:39

We are making changes to mitigate the issue while we process backlogged messages.

Further updates will be provided by Sept. 20th 11AM US/Pacific.

Sep 19, 2016 15:41

We are experiencing an issue with Firebase Cloud Messaging where messages sent to Topics are seeing high latency for delivery. Current data indicates that all topic users are affected by this issue.

For everyone who is affected, we apologize for any inconvenience you may be experiencing. We will provide an update by 5:00PM US/Pacific with current details.

Sep 19, 2016 15:13

We are investigating an issue with Firebase Cloud Messaging. We will provide more information by 4:15PM US/Pacific.

All times are US/Pacific
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