Cloud Messaging Incident #16005
Issue with calculating messages sent (Firebase Notifications)
Incident began at 2016-09-20 01:30 and ended at 2016-09-20 14:05 (all times are US/Pacific).
Date | Time | Description | |
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Sep 20, 2016 | 14:26 | As of 2:05pm the sent messages calculation is running normally. All existing messages should be up to date and new messages should be processed normally. |
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Sep 20, 2016 | 12:43 | We believe that we have found the problem and we are working on a fix. We expect the sent counts to catch up in a few hours. We will update further when we have confirmed this. |
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Sep 20, 2016 | 10:03 | Since approximately 1:30 am on September 20, the calculation of messages sent for Firebase Notifications has been failing. This blocks visibility of analytics funnels. Messages are being delivered, this fault only affects the display of message statistics. We are investigating the fault. |