Cloud Messaging Incident #16005

Issue with calculating messages sent (Firebase Notifications)

Incident began at 2016-09-20 01:30 and ended at 2016-09-20 14:05 (all times are US/Pacific).

Date Time Description
Sep 20, 2016 14:26

As of 2:05pm the sent messages calculation is running normally. All existing messages should be up to date and new messages should be processed normally.

Sep 20, 2016 12:43

We believe that we have found the problem and we are working on a fix. We expect the sent counts to catch up in a few hours. We will update further when we have confirmed this.

Sep 20, 2016 10:03

Since approximately 1:30 am on September 20, the calculation of messages sent for Firebase Notifications has been failing. This blocks visibility of analytics funnels. Messages are being delivered, this fault only affects the display of message statistics. We are investigating the fault.

All times are US/Pacific
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