Console Incident #20001

Issues with enabling Cloud Firestore via Firebase console on new projects

Incident began at 2020-02-05 14:14 and ended at 2020-02-05 15:56 (all times are US/Pacific).

Date Time Description
Feb 05, 2020 15:56

The issue with Firebase Console has been resolved for all affected users as of Wednesday, 2020-02-05 15:56 US/Pacific.

We thank you for your patience while we've worked on resolving the issue.

Feb 05, 2020 14:34

Description: We are experiencing an issue with enabling Cloud Firestore via Firebase Console, beginning at Wednesday, 2020-02-05 10:21 US/Pacific.

Our Engineering team is working on deploying a fix. The current ETA to deploy the fix is ~ 2 hours.

We will provide an update by Wednesday, 2020-02-05 16:30 US/Pacific with current details.

Diagnosis: Affected customers may see a 'host not found' error when attempting to enable Clould Firestore using the Firebase Console. This affects customers trying to enable Cloud Firestore for new projects. Existing projects are unaffected.

Workaround: Customers may use Cloud Console as a workaround.

Feb 05, 2020 14:22

Description: We are experiencing an issue with enabling Cloud Firestore via Firestore Console, beginning at Wednesday, 2020-02-05 12:56 US/Pacific.

Our engineering team has identified the root cause and is working to mitigate.

We will provide an update by Wednesday, 2020-02-05 15:26 US/Pacific with current details.

We apologize to all who are affected by the disruption.

All times are US/Pacific
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