Crashlytics Incident #20005

Missing crash reports in Firebase Crashlytics

Incident began at 2020-07-28 03:12 and ended at 2020-07-28 05:45 (all times are US/Pacific).

Date Time Description
Jul 28, 2020 05:45

The issue with Firebase Crashlytics has been resolved for all affected projects as of Tuesday, 2020-07-28 05:44 US/Pacific.

We thank you for your patience while we worked on resolving the issue.

Jul 28, 2020 04:42

Description: We've received a report of an issue with Firebase Crashlytics as of Tuesday, 2020-07-28 01:33 US/Pacific.

Currently about 25% of crash reports are not being ingested correctly and will not be available for inspection.

Our engineering team continues to investigate the issue.

We will provide more information by Tuesday, 2020-07-28 05:45 US/Pacific.

Diagnosis: Missing crash reports.

Workaround: None at this time.

Jul 28, 2020 03:38

Description: We've received a report of an issue with Firebase Crashlytics as of Tuesday, 2020-07-28 01:33 US/Pacific.

About 50% of crash reports are not being ingested correctly and will not be available for inspection.

Our engineering team continues to investigate the issue.

We will provide more information by Tuesday, 2020-07-28 04:45 US/Pacific.

We apologize to all who are affected by the disruption.

Diagnosis: Missing crash reports.

Workaround: None at this time.

All times are US/Pacific
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