Hosting Incident #17017

Cannot add any new domains

Incident began at 2017-12-21 15:33 and ended at 2017-12-22 07:53 (all times are US/Pacific).

Date Time Description
Dec 22, 2017 08:01

The issue has been resolved. We will conduct an internal investigation of this issue and make appropriate improvements to our systems to prevent or minimize future recurrence.

Dec 21, 2017 22:17

We have employed a mitigation that should allow domains to be added while we work on a more permanent solution. We will close the incident once the permanent solution has been deployed.

Dec 21, 2017 21:01

When attempting to add a new domain in the Hosting panel users may see the "Unable to add domain. It may already be registered to another project." error even if the domain is not taken.

All times are US/Pacific
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