Realtime Database Incident #17065
Increased latency and timeouts
Incident began at 2017-07-13 08:00 and ended at 2017-07-13 23:24 (all times are US/Pacific).
| Date | Time | Description | |
|---|---|---|---|
| Jul 14, 2017 | 09:52 | All latencies in the services has been resolved for all affected projects as of 05:05 AM PDT. |
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| Jul 13, 2017 | 23:24 | Service for most users has returned to normal. We are still investigating underlying issues and will post another update at 10AM PST on Friday July 14th. |
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| Jul 13, 2017 | 20:30 | We are working with our upstream providers to mitigate the issue. We will provide another status update after four hours US/Pacific with current details. |
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| Jul 13, 2017 | 17:35 | We are looking into ongoing networking issues that are resulting in our elevated latencies and timeouts. For everyone who is affected, we apologize for any inconvenience you may be experiencing. |
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| Jul 13, 2017 | 14:25 | We are experiencing an issue with Firebase Realtime Database where some projects may be seeing increased latencies and timeouts. For everyone who is affected, we apologize for any inconvenience you may be experiencing. We will provide an update as soon as we have more details. |