Realtime Database Incident #17082

Issue with Realtime Database

Incident began at 2017-09-07 17:10 and ended at 2017-09-14 12:00 (all times are US/Pacific).

Date Time Description
Sep 14, 2017 17:55

The issue should have been resolved for all affected projects as of 2017-09-14 12:00 PM US/Pacific. We will conduct an internal investigation of this issue and make appropriate improvements to our systems to prevent or minimize future recurrence.

Sep 13, 2017 16:44

We're still investigating the issue, rest assured that this does not impact the RTDB service. We will provide an update once we have more information.

Sep 11, 2017 20:14

We are still investigating the issue with bandwidth reporting for the realtime database. We will provide an update once we have more information.

For everyone who is affected, we apologize for any inconvenience you may be experiencing. Rest assured that we are prioritizing this accordingly.

Sep 07, 2017 21:10

The issue is ongoing and may take a day or two to investigate.

Sep 07, 2017 17:10

We suspect there is an issue with bandwidth reporting for the realtime database dashboards, we believe they are under reporting usage by approximately 60% since August 22nd. We are actively investigating the issue and will update when we know more

All times are US/Pacific
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