Test Lab Incident #18012

Issue with Firebase Test Lab

Incident began at 2018-03-14 15:00 and ended at 2018-03-15 21:21 (all times are US/Pacific).

Date Time Description
Mar 15, 2018 21:47

The login issue with virtual and physical devices on Test Lab should have been resolved for all affected projects as of 21:21 US/Pacific.

We will conduct an internal investigation of this issue and make appropriate improvements to our systems to prevent or minimize future recurrence.

Mar 15, 2018 19:46

The issue with virtual devices has fully recovered as of now. The fix for physical devices is still in progress.

Mar 15, 2018 18:38

We have started the rollout with the fix. Service will return to normal in 2-3 hours.

Mar 14, 2018 20:11

We are still investigating the issue with Test Lab. We will provide updates as soon as possible.

Mar 14, 2018 16:13

We are experiencing issues with Firebase Test Lab beginning at Wednesday, 2018-03-14 15:00 US/Pacific. Current data indicates that 10-25% of users are affected by this issue.

For everyone who is affected, we apologize for any inconvenience you may be experiencing. We will provide an update as soon as possible.

All times are US/Pacific
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