Cloud Messaging Incident #18008
Issue with Firebase Notifications Sent Counts
Incident began at 2018-02-14 22:00 and ended at 2018-02-20 16:20 (all times are US/Pacific).
| Date | Time | Description | |
|---|---|---|---|
| Feb 20, 2018 | 16:20 | The issue with Firebase Notifications Sent count should have been resolved for all affected users as of 16:20 US/Pacific. We will conduct an internal investigation of this issue and make appropriate improvements to our systems to prevent or minimize future recurrence. |
|
| Feb 20, 2018 | 11:09 | We are still investigating the issue with Firebase Notifications Sent count. There is about 7 hours of delay for sent message counts, but there is no data loss. We will provide another status update as soon as possible. |
|
| Feb 19, 2018 | 15:16 | We are still investigating the issue with Firebase Notifications Sent count. Current data still indicate that sent counts are being computed, but slowly, and there is no data loss. We will provide another status update as soon as possible. |
|
| Feb 18, 2018 | 14:48 | We are still investigating the issue with Firebase Notifications Sent count. Current data indicates that sent counts are being computed, but slowly, and there is no data loss. We will provide another status update as soon as possible. |
|
| Feb 16, 2018 | 10:30 | We are experiencing an issue with Firebase Notifications were users do not get up to date sent message counts for their campaigns. Messages are being sent as usual and the problem is limited to reporting in the analytics funnel. We are working to solve the problem as soon as possible. |