Cloud Messaging Incident #19001

Firebase Cloud Messaging incorrectly dropping messages to iOS devices

Incident began at 2019-04-25 13:45 and ended at 2019-04-26 12:48 (all times are US/Pacific).

Date Time Description
Apr 26, 2019 12:48

The issue with Firebase Cloud Messaging incorrectly dropping messages to iOS devices has been resolved for all affected users as of Friday, 2019-04-26 12:47 US/Pacific. We will conduct an internal investigation of this issue and make appropriate improvements to our systems to help prevent or minimize future recurrence.

Apr 25, 2019 13:54

Mitigation work is currently underway by our Engineering Team and we are rolling back the offending change. Affected iOS users may not be able to receive data messages from Firebase Cloud Messaging. Developers will see less messages being sent to the iOS App. We will provide another status update by Friday, 2019-04-26 13:45 US/Pacific with current details.

Apr 25, 2019 13:45

We are experiencing an issue with Firebase Cloud Messaging incorrectly dropping messages to iOS devices beginning at Thursday, 2019-04-25 13:31 US/Pacific. We will provide more information by Thursday, 2019-04-25 14:15 US/Pacific.

Apr 25, 2019 13:45

Firebase Cloud Messaging incorrectly dropping messages to iOS devices

All times are US/Pacific
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