Console Incident #20004
Intermittent errors in Firebase Console when adding or modifying billing plans
Incident began at 2020-11-13 11:32 and ended at 2020-11-13 14:27 (all times are US/Pacific).
| Date | Time | Description | |
|---|---|---|---|
| Nov 13, 2020 | 14:27 | The issue with Firebase Console has been resolved for all affected users as of Friday, 2020-11-13 13:56 US/Pacific. We thank you for your patience while we worked on resolving the issue. |
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| Nov 13, 2020 | 13:04 | Description: Mitigation work is currently underway by our engineering team. We do not have an ETA for mitigation at this point. We will provide more information by Friday, 2020-11-13 14:30 US/Pacific. Diagnosis: Affected customers receive errors or timeout upon trying to add or modify billing plans. Workaround: None at this time. |
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| Nov 13, 2020 | 11:35 | Description: We are experiencing an intermittent issue with Firebase Console when adding or modifying billing plans beginning at Friday, 2020-11-13 10:37 US/Pacific. Our engineering team continues to investigate the issue. We will provide an update by Friday, 2020-11-13 13:15 US/Pacific with current details. We apologize to all who are affected by the disruption. Diagnosis: Affected customers receive errors or timeout upon trying to modify the billing plan. Workaround: None at this time. |