Hosting Incident #21001

Firebase Hosting UI was failing to load for some users. Navigating into Firebase Hosting via the console is resolved, but affected users might still see a "Verify" button in the Firebase Hosting co...

Incident began at 2021-02-24 08:24 and ended at 2021-02-24 12:00 (all times are US/Pacific).

Date Time Description
Feb 24, 2021 12:00

The issue with Firebase Hosting has been resolved for all affected projects as of Wednesday, 2021-02-24 11:24 US/Pacific.

If you're still seeing a "Verify" button in the Firebase Hosting console, clicking on the "Verify" button should restore the Firebase Hosting UI to the correct state.

We thank you for your patience while we worked on resolving the issue.

Feb 24, 2021 10:59

Description: We believe the issue with Firebase Hosting is partially resolved. No user action is required at this time.

Affected users should not have any issues navigating into Hosting via the console, but might still see a "Verify" button in the Firebase Hosting console. While the domain might look like it's not verified, hosted content serving should not be affected. Clicking on the "Verify" button is suggested to restore the Firebase Hosting UI to the correct state.

In the meantime, we're working on restoring those verifications.

We do not have an ETA for full resolution at this point, but will provide an update by Wednesday, 2021-02-24 12:00 US/Pacific with current details.

Diagnosis: Affected users might still see a "Verify" button in the Firebase Hosting console. While the domain might look like it's not verified, hosted content serving should not be affected.

Workaround: No action is required if you didn't change your domain configuration recently. Clicking on the "Verify" button is suggested to restore the Firebase Hosting UI to the correct state.

Feb 24, 2021 09:58

Description: We believe the issue with Firebase Hosting is partially resolved. No user action is required at this time.

Affected users might still see a "Verify" button in the Firebase Hosting console, and while the domain might look like it's not verified, hosted content serving should not be affected.

We're working on restoring those verifications.

We do not have an ETA for full resolution at this point, but will provide an update by Wednesday, 2021-02-24 11:00 US/Pacific with current details.

Diagnosis: Affected users might still see a "Verify" button in the Firebase Hosting console, and while the domain will look like it's not verified, hosted content serving should be unaffected.

Workaround: No action is required if you didn't change your domain configuration recently.

Feb 24, 2021 08:44

Description: We are experiencing an intermittent issue with Firebase Hosting when users try to re-verify custom domains, beginning at Wednesday, 2021-02-24 03:59 US/Pacific.

No action should be required if you didn't change your domain configuration recently. Hosted content serving is undisrupted and not affected by this issue.

Some customers received emails that their Firebase Hosting domains needed re-verification, which triggered a spike in traffic to the Firebase Console and resulted in errors when trying to re-verify the affected domains.

The Firebase engineering team continues to investigate this event and will come with a resolution shortly.

We will provide an update by Wednesday, 2021-02-24 10:00 US/Pacific with current details.

We apologize to all who are affected by the disruption.

Diagnosis: Attempting to re-verify custom domains when visiting the Firebase Hosting UI retrieves an error.

Workaround: None at the time. No action should be required if you didn't change your domain configuration recently.

Feb 24, 2021 08:33

Description: We are experiencing an intermittent issue with Firebase Hosting when users try to re-verify custom domains, beginning at Wednesday, 2021-02-24 03:59 US/Pacific.

No action should be required if you didn't change your domain configuration recently.

The Firebase engineering team continues to investigate this event and will come with a resolution shortly.

We will provide an update by Wednesday, 2021-02-24 10:00 US/Pacific with current details.

We apologize to all who are affected by the disruption.

Diagnosis: Attempting to re-verify custom domains when visiting the Firebase Hosting UI retrieves an error.

Workaround: None at the time. No action should be required if you didn't change your domain configuration recently.

All times are US/Pacific
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