Realtime Database Incident #17012
Downtime for NSS 129
Incident began at 2017-02-23 22:05 and ended at 2017-02-23 22:45 (all times are US/Pacific).
Date | Time | Description | |
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Feb 23, 2017 | 23:05 | The issue with downtime for NSS 129 should have been resolved for all affected users as of 22:45 US/Pacific. We will conduct an internal investigation of this issue and make appropriate improvements to our systems to prevent or minimize future recurrence. |
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Feb 23, 2017 | 22:37 | The issue for NSS-129 has continued. We have determined that we need to reset the server. There was 5 full minutes of downtime from 22:05 to 22:10 US/Pacific. For everyone who is affected, we apologize for any inconvenience you may be experiencing. We will provide an update by 23:32 US/Pacific with current details. |