Storage Incident #18007

Increased error rate and latency for Firebase Storage

Incident began at 2018-09-04 02:00 and ended at 2018-09-04 16:00 (all times are US/Pacific).

Date Time Description
Sep 04, 2018 16:00

The issue with Cloud Storage should have been resolved for all affected projects as of 16:00 US/Pacific. We will conduct an internal investigation of this issue and make appropriate improvements to our systems to prevent or minimize future recurrence.

Sep 04, 2018 12:43

Most latencies are returning to normal, but we are still investigating the root cause. We will provide an update once more information is available.

Sep 04, 2018 09:56

Error rates are back to normal, and latencies are much lower. We will provide another status update by 1:00 PM US/Pacific with current details.

Sep 04, 2018 08:09

We are still investigating the issue with Cloud Storage. We will provide another status update within 2 hours with current details.

Sep 04, 2018 06:30

We are experiencing an intermittent issue with an increased error rate for Google Cloud Storage beginning at Tuesday, 2018-09-04 02:00 US/Pacific. Current data indicates that less than 0.5% of requests in the US region are affected by this issue. For everyone who is affected, we apologize for the disruption. We will provide an update by Tuesday, 2018-09-04 08:00 US/Pacific with current details.

All times are US/Pacific
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