Test Lab Incident #20002

Firebase Test Lab is experiencing an issue with device tests stuck in "pending" state.

Incident began at 2020-10-01 13:36 and ended at 2020-10-01 15:02 (all times are US/Pacific).

Date Time Description
Oct 01, 2020 15:02

The issue with Firebase Test Lab Device Tests has been resolved for all affected users as of Thursday, 2020-10-01 15:00 US/Pacific.

We thank you for your patience while we worked on resolving the issue.

Oct 01, 2020 14:35

Description: Firebase Test Lab is experiencing an issue with device tests stuck in "pending" state.

Symptoms: Device tests may be in "pending" state for longer periods than normal.

Mitigation work is underway by our engineering team, customer tests are now progressing. However, we are still processing the backlog of "flame" devices.

We will provide more information by Thursday, 2020-10-01 15:00 US/Pacific.

Diagnosis: Affected users may notice device tests in "pending" state for longer periods than normal.

Workaround: None at this time.

Oct 01, 2020 14:08

Description: Firebase Test Lab is experiencing an issue with device tests stuck in "pending" state.

Symptoms: Device tests may be in "pending" state for longer periods than normal.

Our engineering team continues to investigate the issue.

We will provide an update by Thursday, 2020-10-01 14:45 US/Pacific with current details.

We apologize to all who are affected by the disruption.

Diagnosis: Affected users may notice device tests in "pending" state for longer periods than normal.

Workaround: None at this time.

Oct 01, 2020 14:07

Description: We've received a report of an issue with Firebase Test Lab as of Thursday, 2020-10-01 13:36 US/Pacific.
We will provide more information by Thursday, 2020-10-01 14:15 US/Pacific.

All times are US/Pacific
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