Firebase Status Dashboard

This page provides status information on the services that are part of Firebase. Check back here to view the current status of the services listed below. If you are experiencing an issue not listed here, please contact Support. Learn more about what's posted on the dashboard in this FAQ. For additional information on these services, please visit


For incidents related to Cloud Functions, Cloud Firestore and Cloud Storage, please see Cloud Status Dashboard. And for incidents related to Google Analytics, please see Ads Status Dashboard.

Incident affecting Authentication

Cloud Firestore customers are experiencing permission denied errors when reading and writing to databases in nam5 multi-region.

Incident began at 2023-11-15 12:00 and ended at 2023-11-15 18:42 (all times are US/Pacific).

Date Time Description
17 Nov 2023 08:37 PST

A Mini Incident Report has been published to the Google Cloud Service Health Dashboard for Cloud Firestore.

15 Nov 2023 18:49 PST

The issue with Cloud Firestore and Firebase Authentication has been resolved for all affected users as of Wednesday, 2023-11-15 18:42 US/Pacific. We'll publish an analysis of this incident after we've completed our internal investigation. Thank you for your patience while we worked on resolving the issue!

15 Nov 2023 18:30 PST

Mitigation work to resolve the ongoing issue with Cloud Firestore access is currently underway. The mitigation is expected to complete by Wednesday, 2023-11-15 19:30 US/Pacific.

15 Nov 2023 17:32 PST

Our engineering team has identified a potential root cause and is working towards identifying a mitigation strategy.

Upon further investigation, our engineering team identified that the issue is limited to Cloud Firestore databases residing in nam5 multi-region.

Check the Google Cloud Status Dashboard for ongoing updates.

15 Nov 2023 14:21 PST

We're currently investigating an elevated number of permissions errors, resulting in access issues for authenticated users of Cloud Firestore.