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Incident affecting Crashlytics

iOS symbol uploads are failing intermittently

Incident began at 2020-11-18 10:52 and ended at 2020-11-18 12:37 (all times are US/Pacific).

Date Time Description
18 Nov 2020 12:37 PST

The issue with Firebase Crashlytics has been resolved for all affected users as of Wednesday, 2020-11-18 12:36 US/Pacific.

We thank you for your patience while we worked on resolving the issue.

18 Nov 2020 12:04 PST

Description: We are experiencing an intermittent issue with Firebase Crashlytics beginning at Monday, 2020-11-16 22:00 US/Pacific.

Mitigation work is currently underway by our engineering team. The team has identified the source of the issue. To properly address this an update will be released, this process along the udpates may take up to 24 hours as soon as the change is implemented.

The mitigation is expected to complete by Thursday, 2020-11-19.

We will provide more information by Wednesday, 2020-11-18 20:00 US/Pacific.

Diagnosis: Timeout errors when uploading symbols.

Workaround: Retry the upload of the symbols.

18 Nov 2020 11:08 PST

Description: We are experiencing an intermittent issue with Firebase Crashlytics beginning at Monday, 2020-11-16 22:00 US/Pacific.

Mitigation work is currently underway by our engineering team.

The mitigation is expected to complete by Thursday, 2020-11-19 12:54 US/Pacific.

We will provide more information by Wednesday, 2020-11-18 12:54 US/Pacific.

Diagnosis: Timeout errors when uploading symbols.

Workaround: Retry the upload of the symbols.

18 Nov 2020 10:52 PST

Description: We are investigating a potential issue with Firebase Crashlytics.

We will provide more information by Wednesday, 2020-11-18 11:30 US/Pacific.

Diagnosis: Timeout errors when uploading symbols.

Workaround: Retry the upload of the symbols.