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Incident affecting Cloud Messaging

Customer may experience high 99th percentile latency of the FCM Send APIs

Incident began at 2022-06-28 16:00 and ended at 2022-08-31 10:47 (all times are US/Pacific).

Date Time Description
7 Sep 2022 12:47 PDT

The issue is resolved.

26 Aug 2022 15:09 PDT

The issue is mitigated. You can now see an improvement in latency for the FCM Send APIs. The final fix is on the way. We will update you once the issue is resolved. Thanks for your patience.

26 Aug 2022 12:15 PDT

We have noticed an increased number of 500/503 errors due to timeouts. We apologize for the impact on your side. The root causes of this issue are still under investigation; meanwhile, you can try to increase your timeout setting to 10 seconds. We believe this will eliminate most timeout errors if your current setting is less than 5 seconds.