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Incident affecting Crashlytics

Global: Missing some NDK crashes on Firebase Crashlytics Dashboards

Incident began at 2021-10-28 06:56 and ended at 2021-10-28 13:29 (all times are US/Pacific).

Date Time Description
28 Oct 2021 13:29 PDT

The issue with Firebase Crashlytics has been resolved for all affected users as of Thursday, 2021-10-28 13:27 US/Pacific.

We thank you for your patience while we worked on resolving the issue.

28 Oct 2021 11:16 PDT

Summary: Global: Missing some NDK crashes on Firebase Crashlytics Dashboards

Description: Engineering is currently working on fix to mitigate the impact.

The mitigation process is estimated to be completed by Thursday, 2021-10-28 13:30 US/Pacific.

We will provide more information by Thursday, 2021-10-28 13:30 US/Pacific.

Diagnosis: Some native crashes not showing up on the Crashlytics dashboard.

Workaround: None at this time.

28 Oct 2021 08:07 PDT

Summary: Missing some NDK crashes on Firebase Crashlytics Dashboards

Description: Mitigation work is currently underway by our engineering team.

The fix is in the process of the rollout with an ETA by Thursday, 2021-10-28 11:00 US/Pacific.

We will provide more information by Thursday, 2021-10-28 11:30 US/Pacific.

Diagnosis: Some native crashes not showing up on the Crashlytics dashboard

Workaround: None at this time.

28 Oct 2021 07:06 PDT

Summary: Missing some NDK crashes on Firebase Crashlytics Dashboards

Description: Mitigation work is currently underway by our engineering team.

We do not have an ETA for mitigation at this point.

We will provide more information by Thursday, 2021-10-28 08:30 US/Pacific.

Diagnosis: Some native crashes not showing up on the Crashlytics dashboard

Workaround: None at this time.

28 Oct 2021 07:00 PDT

Summary: Missing some NDK crashes on Firebase Crashlytics Dashboards

Description: We are experiencing an intermittent issue with Firebase Crashlytics.

Our engineering team continues to investigate the issue.

We will provide an update by Thursday, 2021-10-28 08:30 US/Pacific with current details.

Diagnosis: Some native crashes not showing up on the Crashlytics dashboard

Workaround: None at this time.