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Incident affecting Cloud Messaging

Drop of message delivery on disconnected devices

Incident began at 2024-01-12 00:00 and ended at 2024-01-13 11:01 (all times are US/Pacific).

Date Time Description
13 Jan 2024 11:01 PST

The mitigation is 90% deployed and we are back to nominal volume of messages delivered

13 Jan 2024 08:35 PST

We're aware of a problem with Cloud Messaging affecting message delivery on disconnected devices. A mitigation is currently 75% deployed. We will provide an update by 11:00 with a status on the mitigation. Please note that this resolution time is an estimate and may change.