Firebase Status Dashboard

This page provides status information on the services that are part of Firebase. Check back here to view the current status of the services listed below. If you are experiencing an issue not listed here, please contact Support. Learn more about what's posted on the dashboard in this FAQ. For additional information on these services, please visit https://firebase.google.com/.

NOTE

For incidents related to Cloud Functions, Cloud Firestore and Cloud Storage, please see Cloud Status Dashboard. And for incidents related to Google Analytics, please see Ads Status Dashboard.


Incident affecting Performance Monitoring

The issue with Firebase Performance Monitoring has been partially resolved.

Incident began at 2020-07-07 14:32 and ended at 2020-07-08 16:58 (all times are US/Pacific).

Date Time Description
8 Jul 2020 16:58 PDT

The issue with Firebase Performance Monitoring has been resolved for all affected users as of Wednesday, 2020-07-08 16:45 US/Pacific.

We thank you for your patience while we worked on resolving the issue.

8 Jul 2020 13:59 PDT

Description: The backlog of unavailable data continues to decrease, we do not have an ETA for full resolution at this point.

We will provide an update by Wednesday, 2020-07-08 17:00 US/Pacific with current details.

Diagnosis: Affected customers may not see any performance data for the past 24 hours. Additionally, some partial data may also be unavailable for the past 72 hours.

Workaround: None at this time.

8 Jul 2020 13:57 PDT

Description: The error rate continues to decrease, we expect a full resolution within the next hour.

We will provide an update by Wednesday, 2020-07-08 14:00 US/Pacific with current details.

Diagnosis: Affected customers may not see any performance data for the past 24 hours. Additionally, some partial data may also be unavailable for the past 72 hours.

Workaround: None at this time.

8 Jul 2020 11:48 PDT

Description: We believe the issue with Firebase Performance Monitoring is partially resolved.

We do not have an ETA for full resolution at this point.

We will provide an update by Wednesday, 2020-07-08 14:00 US/Pacific with current details.

Diagnosis: Affected customers may not see any performance data for the past 24 hours. Additionally, some partial data may also be unavailable for the past 72 hours.

Workaround: None at this time.

7 Jul 2020 20:04 PDT

Description: A fix has been submitted, and the backlog of metrics are being processed. Customers may begin to see their recent data in the Firebase Console.

The backlog processing expected to take some time. We do not have an ETA for full mitigation at this point.

We will provide more information by Wednesday, 2020-07-08 12:00 US/Pacific.

Diagnosis: Affected customers will not see any performance data for the past 24 hours. Additionally, some partial data may also be unavailable for the past 72 hours.

Workaround: None at this time.

7 Jul 2020 16:31 PDT

Description: A fix has been submitted, and the backlog of metrics are being processed. Customers may begin to see their recent data in the Firebase Console.

We do not have an ETA for full mitigation at this point.

We will provide more information by Tuesday, 2020-07-07 20:00 US/Pacific.

Diagnosis: Affected customers will not see any performance data for the past 24 hours. Additionally, some partial data may also be unavailable for the past 72 hours.

Workaround: None at this time.

7 Jul 2020 15:22 PDT

Description: Mitigation work is currently underway by our engineering team.

We do not have an ETA for mitigation at this point.

We will provide more information by Tuesday, 2020-07-07 16:45 US/Pacific.

Diagnosis: Affected customers will not see any performance data for the past 24 hours. Additionally, some partial data may also be unavailable for the past 72 hours.

Workaround: None at this time.

7 Jul 2020 14:39 PDT

Description: We are experiencing an issue with Firebase Performance Monitoring not showing data for the past ~24 hours.

Our engineering team continues to investigate the issue.

We will provide an update by Tuesday, 2020-07-07 15:30 US/Pacific with current details.

We apologize to all who are affected by the disruption.

Diagnosis: Affected customers will not see any performance data for the past 24 hours.

Workaround: None at this time.